Privacy Policy

When you schedule a mold inspection, asbestos testing, or remediation consultation, we collect information necessary to provide our services effectively. **Contact Information** We collect your name, phone number, email address, and property address to schedule inspections and deliver reports. This data is essential for coordinating site visits and communicating findings. **Property Details** During residential moisture inspections, asbestos commercial raze assessments, and general remodeling consultations, we document property characteristics, construction materials, HVAC systems, and environmental conditions. Laboratory sampling data is recorded for analysis and reporting purposes. **Payment Information** We process payment details through secure third-party processors. RTS Environmental Services does not store complete credit card numbers on our systems. **Communication Records** We maintain records of consultations, inspection requests, and project planning discussions to ensure continuity of service and accurate documentation for real estate transactions and remediation projects. --- **How We Use Your Information** Your data serves specific operational purposes tied to our environmental inspection and consulting services. **Service Delivery** We use contact details to schedule mold inspections, asbestos testing, and moisture assessments. Property information guides our field work and laboratory analysis protocols established since 1990. **Reporting and Documentation** Inspection findings, laboratory results, and remediation recommendations are compiled into reports delivered to you and, when authorized, to real estate professionals, contractors, or regulatory agencies. **Project Planning** For remodeling consulting and remediation project planning, we reference historical home characteristics, weatherproofing needs, and waterproofing requirements to provide informed guidance. **Legal Compliance** We maintain records as required by environmental regulations and professional standards governing asbestos and mold inspection practices. --- **Data Security** RTS Environmental Services implements practical safeguards to protect your information. **Physical Records** Inspection reports and laboratory documentation are stored in secure facilities with restricted access. **Digital Systems** Electronic files are protected through password controls, encrypted transmission for sensitive reports, and regular backup procedures. **Third-Party Services** Laboratory partners and payment processors are selected based on their security practices and compliance with industry standards. --- **Information Sharing** We share your data only when necessary for service delivery or legally required. **With Your Authorization** Inspection reports may be shared with real estate agents, buyers, sellers, contractors, or remediation specialists when you provide explicit consent. **Laboratory Partners** Samples collected during mold and asbestos inspections are sent to certified laboratories for analysis. These partners receive only the information necessary to process samples and return results. **Legal Requirements** We disclose information when required by court order, regulatory agencies, or environmental compliance mandates. **Business Operations** We do not sell, rent, or trade your personal information to marketing firms or unrelated third parties. --- **Your Rights** You maintain control over your personal information. **Access and Correction** You may request copies of inspection reports, laboratory results, or contact records. If information is inaccurate, we will update our files promptly. **Data Retention** We retain inspection records for seven years to support warranty claims, follow-up consultations, and regulatory compliance. After this period, records are securely destroyed unless ongoing project needs require longer retention. **Communication Preferences** You may opt out of promotional emails or newsletters while continuing to receive essential service communications related to scheduled inspections and project updates. --- **Cookies and Website Analytics** Our website uses standard analytics tools to understand visitor behavior and improve user experience. These tools collect anonymous data about page views, traffic sources, and navigation patterns. You can disable cookies through your browser settings without affecting your ability to request inspection services. --- **Children's Privacy** RTS Environmental Services does not knowingly collect information from individuals under 18. Our services are directed to property owners, real estate professionals, and contractors. --- **Policy Updates** We review this privacy policy annually and update it to reflect changes in our practices or legal requirements. The effective date appears at the bottom of this page. Material changes will be communicated via email to active clients. --- **Contact Us** Questions about this privacy policy or how we handle your information should be directed to Paul Ramsey at RTS Environmental Services. We respond to privacy inquiries within five business days. For immediate concerns about data security or unauthorized access, contact us by phone to speak with our team directly. --- *Effective Date: January 2025* *This privacy policy applies to all services provided by RTS Environmental Services, Inc., including mold inspection, asbestos inspection, residential moisture inspection, asbestos commercial raze inspection, general remodeling consulting, remediation consulting, and laboratory sampling and analysis.*